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❓FAQ

Product & Vault Mechanics

How is the Pro vs. Non-Pro experience structured?

The difference between Pro and Non-Pro modes is purely visual. Both user types have access to the same yield opportunities and vaults. Non-Pro mode displays pools in a simplified list format (similar to Balancer), while Pro mode offers advanced analytics and detailed metrics. Choose the view that best suits your experience level.

Will vault strategies be auto-compounding?

Auto-compounding is not available at launch but can be implemented through simple strategy contract updates post-launch. Stay tuned for announcements about this feature rollout.

How does dynamic rebalancing work?

Rebalancing depends on the specific pool:

  • Low-risk pools (e.g., USDC): Incorporate multiple assets that rebalance dynamically while maintaining risk profile

  • Other pools: May have different rebalancing strategies based on their risk tier

  • All rebalancing happens automatically without user intervention

How are vault risk tiers managed?

Vault risk tiers are manually updated by our development team who constantly monitor yield opportunities across all supported chains. When better yields are discovered:

  • Users receive one-click migration options to new vaults

  • Old vaults continue generating yield (just potentially lower than newer options)

  • Risk profiles remain consistent within each tier

What happens if a protocol in my vault fails?

While we only use blue-chip protocols to minimize risk, in the worst-case scenario of a protocol failure:

  • Emergency withdrawal mechanisms are in place

  • Users should withdraw to the mother chain as quickly as possible

  • Our monitoring systems will alert users of any critical issues

Cross-Chain Operations

Is bridging abstracted for users?

Yes! Bridging is fully abstracted from day one. Simply deposit from any supported chain with one click, and Sprocket handles all bridging operations automatically in the background.

Which chains are currently supported?

At launch, Sprocket supports:

  • Base (mother chain)

  • Ethereum Mainnet

  • Avalanche (AVAX)

  • Binance Smart Chain (BSC)

  • Sonic

More chains will be added based on user demand and yield opportunities.

Can I earn on one chain and redeem on another?

  • At launch: Redemptions occur on the mother chain (Base) as rewards are distributed in $xROCKET

  • Future plans: Once $ROCKET and $xROCKET are deployed cross-chain, users will be able to redeem on any chain where these tokens are available

Security & Audits

What is the audit status of Sprocket contracts?

Contract Type
Audit Status
Auditor

Core Contracts

βœ… Completed

Bailsec & 0xGuard

Strategy Contracts

πŸ”„ Ongoing

0xGuard

Zap Engine

βœ… Completed

Bailsec & 0xGuard

When will audit reports be available?

All audit reports (except strategy contracts which are ongoing) are ready and will be published publicly before launch. Transparency is a core value at Sprocket.

Is there a bug bounty program?

While we maintain strong relationships with Bailsec (for complex contracts) and 0xGuard (for ongoing reviews), a formal bug bounty program is under consideration for post-launch implementation.

Launch & Roadmap

When is the Token Generation Event (TGE)?

The TGE date will be finalized and announced by August 21st. Follow our official channels for the announcement.

What features will be available at TGE?

  • Available at TGE: All earn vaults and yield strategies across all risk tiers

  • Post-TGE: Lending and leverage features will launch after the TGE

Will all vault tiers launch simultaneously?

Yes, all risk tiers (Conservative, Balanced, Aggressive) launch together. However, we'll continuously add new strategies as opportunities arise - DeFi moves fast, and so does yield!

Gas Fees & Transactions

How are gas fees handled?

  • Deposits: Users pay gas on their origin chain only

  • Bridging fees: Absorbed by the protocol for seamless UX

  • Withdrawals: Gas paid on the destination chain

  • Rebalancing: All gas costs for strategy rebalancing are covered by the protocol

What are typical gas costs?

Gas costs vary by chain and network congestion:

  • Base: ~$0.01-0.10 per transaction

  • Ethereum: ~$5-50 per transaction

  • BSC/AVAX: ~$0.10-1.00 per transaction

Bridging Times

How long do cross-chain deposits take?

From Chain
To Base
Estimated Time

Ethereum

Base

~5-10 minutes

BSC

Base

~10-15 minutes

Avalanche

Base

~10-15 minutes

Sonic

Base

~5-10 minutes

Are there bridging limits?

Bridging limits depend on available liquidity but typically range from $100 minimum to $10M+ maximum per transaction.

Reward Calculations

How are yields calculated?

Yields are calculated as:

Total APR = Base Protocol Yield + Strategy Yield + $xROCKET Emissions - Performance Fee

When are rewards distributed?

  • $xROCKET emissions: Claimable in real-time

  • Strategy yields: Auto-compounded or claimable depending on vault

  • Performance fees: 10% of generated yield, used to boost pools and treasury

How do I maximize my rewards?

  1. Choose appropriate risk tier for your goals

  2. Vest $xROCKET for maximum conversion rate

  3. Stake during volatility for increased APR

  4. Participate early for boosted yields (first 1000 users)

Risk Management

What are the main risks?

How do I choose the right risk tier?

Risk Tier
Best For
Typical User

Conservative

Capital preservation

New DeFi users, large holdings

Balanced

Steady growth

Experienced users, medium-term goals

Aggressive

Maximum yield

Risk-tolerant, active management

What safety features are in place?

  • Multi-signature treasury management

  • Timelock on all admin functions

  • Emergency pause mechanism

  • Regular security reviews

  • Insurance fund considerations for v2

Technical Issues

My transaction is stuck. What should I do?

  1. Check transaction status on block explorer

  2. If pending > 10 minutes, try speeding up with higher gas

  3. If failed, retry with higher gas limit

  4. Contact support if issues persist

I can't see my deposits. Help!

  • Ensure wallet is connected to correct network

  • Check if transaction was successful on block explorer

  • Allow 10-15 minutes for cross-chain deposits

  • Clear browser cache and refresh

  • Contact support with transaction hash if needed

The website isn't loading properly.

Try these steps:

  1. Clear browser cache and cookies

  2. Disable browser extensions (especially ad blockers)

  3. Try a different browser (Chrome, Firefox, Brave recommended)

  4. Check our status page for any ongoing issues

  5. Join Telegram for real-time updates

Support & Contact

How do I get help?

  • Documentation: docs.sprocketfi.com

  • Telegram Support: t.me/SprocketFi

  • Twitter: @SprocketFi

Response Times:

  • Telegram: Usually within 1 hour

  • Email: Within 24 hours

  • Emergency issues: Use Telegram and tag admins

Is there a community I can join?

Yes! Join our vibrant community:

  • Telegram Chat: t.me/SprocketFi

  • Telegram Announcements: t.me/SprocketAnnouncements

  • Twitter: Follow @SprocketFi for updates

  • Discord: Coming soon!


Last updated: August 2024

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